The Emotionally Intelligent Office: 20 Key Emotional Skills for the Workplace

$13.50 Member Price

A book outlining 20 key emotional skills for the workplace created by The School of Life for Business.

Modern businesses place huge emphasis on technical training, yet a lot of what determines the success or failure of an organization has nothing to do with the traditional 'hard' skills taught at business school, but rather the sophisticated 'soft' skills that are key to emotional maturity.

The Emotionally Intelligent Office introduces us to twenty core emotional skills that can help businesses and individuals to flourish. They range from giving and receiving honest feedback and accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues and the best ways we might speak so that others will listen.

This book is informed by the practical work that the Business division of The School of Life carries out, endeavoring to change the culture within organizations around the world by teaching teams the art of emotional intelligence.

Skills Include:

  • Adaptability
  • Confidence
  • Decisiveness
  • Calm
  • Creativity
  • Diplomacy
  • Eloquence
  • Innovation
  • Self-Awareness
  • Leadership
  • Playfulness
  • Resilience


About The School of Life for Business:

People are the most expensive, complex, and yet most valuable asset of any company. But all too often, they are the least understood.

At The School of Life, we believe that emotional maturity is the key to better employee performance and engagement. Our service is built on years of experience working with individuals and organizations to develop emotional intelligence.

We work with businesses to help employees function better together – to form more engaged teams, be more productive, dynamic, and work together in more innovative and entrepreneurial ways.

Paperback, 183 pages. Color photographs. 

6.9 x 4.9 x 0.6 in.

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